Terms & Conditions
Last updated: September 2025Thank you for supporting my work! These terms are here to keep things clear and fair for both of us.
Orders & Payment
- All orders are confirmed once payment is received.
- Prices are listed in euro and shown clearly at checkout.
Shipping
- I’ll pack your order with care and send it to the address you provide.
- Shipping costs and estimated delivery times are shown at checkout.
- Delivery times are estimates and may vary due to postal or courier delays.
Returns & Refunds
- Original artworks and custom commissions are non-refundable, unless they arrive damaged.
- If your order arrives damaged, please email me within 10 days with photos and I’ll arrange a replacement (if possible) or a refund.
- Prints can be returned within 14 days if they’re in perfect condition. Return postage is at your cost unless the item is faulty.
Commissions
- Commissions require a non-refundable deposit of 40% before I begin.
- The balance must be paid before the work is delivered.
Copyright
- All artworks are created by me and remain my intellectual property.
- Buying a piece does not give you the right to reproduce it in any form without my permission.
These terms are governed by the laws of Ireland.
If you have any questions, just reach out:
rachelkennyartist@gmail.com